Community CPS Australia is celebrating after it was yesterday named Credit Union of the Year 2012 as part of Money magazine’s Consumer Finance Awards.
The title recognises the credit union’s outstanding member services, competitive products and strong performance in challenging market conditions.
The annual awards compared more than 200 financial institutions and 16,000 products, Community CPS chief executive officer Robert Keogh said everyone in the organisation was excited about the win, because it was a great achievement and showed the credit union delivered on all levels, including member services, financial products and staff engagement.
“To be awarded Credit Union of the Year we achieved the highest aggregate score of all the credit unions considered in a number of categories, including Money Minder of the Year, Home Lender of the Year, Personal Lender of the Year, Credit Card Issuer of the Year, Business Bank of the Year and Customer Satisfaction. Our consistency across the board in all these areas helped us secure this award,” said Mr Keogh.
“This win is a group effort, we couldn’t have achieved it without our dedicated staff, the ongoing support of our members and our strong ties to the local community.
“Our members are our owners, and we work closely with them to make sure they have the best personal finance solutions at their fingertips. Unlike the banks, we exist for the benefit of our members and return value by reinvesting our profits to provide better services and competitive interest rates.
“We are proud to accept this award because it recognises Community CPS as a profitable, competitive financial institution that not only offers outstanding products to its members but also provides grassroots community support,” he said.
Community CPS was named Money magazine’s Credit Union of the Year for the second time, having also won the title in 2008. The organisation was also recognised as Best Credit Union 2005.
ABOUT THE COMMUNITY CPS AUSTRALIA GROUP
The Community CPS Australia Group is one of the largest customer owned financial institutions in Australia, with assets under management approaching $4 billion. The credit union employs 585 staff across 48 branches, servicing more than 180,000 members. Community CPS is located in South Australia and the Australian Capital Territory, and operates as Wagga Mutual Credit Union in Wagga Wagga, Companion Credit Union in the Hunter Valley and United Community in Western Australia.
The Group comprises activities in banking, the community (through the Community CPS Foundation) and professional services (wealth management, tax and accounting services via Eastwoods).
For more information visit www.communitycps.com.au